Privacy Policy

Wrest Point Casino is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose information when you visit and interact with our website. By accessing and using this website, you agree to the terms described in this policy.

Information We Collect

We may collect the following types of information when you use our website:

• Personal identification information such as your name, email address, phone number, and postal address when you voluntarily provide it through forms or enquiries.
• Technical information including your IP address, browser type, operating system, referring URLs, and pages visited on our website.
• Cookies and similar tracking technologies that help us understand how you interact with our website and improve your browsing experience.
• Information you provide when subscribing to newsletters, making reservations, or submitting feedback.

How We Use Your Information

The information we collect is used for the following purposes:

• To respond to your enquiries and provide customer support.
• To process reservations and bookings for our accommodation, dining, and entertainment facilities.
• To send you promotional communications and updates about events, offers, and services at Wrest Point, where you have opted in to receive such communications.
• To improve and optimise our website functionality and user experience.
• To comply with legal obligations and regulatory requirements.
• To protect the security and integrity of our website and services.

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights and safety.

Data Security

We implement a range of security measures to maintain the safety of your personal information. Access to personal data is restricted to authorised personnel, and we use secure protocols to protect information transmitted through our website. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us analyse web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings. Declining cookies may affect your ability to fully utilise certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights

You have the right to access, correct, or request deletion of your personal information held by us. If you wish to opt out of receiving marketing communications, you may do so at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact the Wrest Point team. We are located in Sandy Bay, Hobart, Tasmania, and are happy to assist with any privacy-related enquiries.